Shipping Policy
All orders are shipped directly from Malaysia.
Processing Time Ready-stock orders are processed and shipped promptly upon order confirmation. Once your order has shipped, you will receive a shipping confirmation email with tracking information within 3 working days.
Delivery Time Estimated delivery is 5–7 business days from the date your tracking number is issued. If you haven't received your order within this window, please contact us at info@acepremier.com and we'll look into it for you.
Courier Partners We ship using trusted local courier services, including Poslaju, Ninja Van, SkyNet, and J&T, depending on availability in your area.
Shipping Rates
West Malaysia: Free
East Malaysia (Sabah/Sarawak): RM 10
Shipping rates to East Malaysia are higher due to the additional weight-based courier charges for shipments originating from West Malaysia.
Tracking You can track your parcel using the tracking number provided in your shipping confirmation email. Please note that tracking updates may not appear while the parcel is in transit between hubs.
Questions If you have any questions about your shipment, please contact us at info@acepremier.com.
